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  2. Frequently Asked Questions

What can I expect on my first visit?

When you first step through the doors of a Burke Williams Spa, you’ll find an elegant oasis where you can escape the demands of every day life.

We encourage you to arrive 30 minutes to an hour early to enjoy the spa before your treatment. Once you check in at the front desk, we’ll give you your locker key and lead you on a guided tour of the spa facility. There are separate spa areas and quiet rooms for men and women, along with a co-ed lounge. As part of your spa experience, we invite you to take pleasure in the amenities, including whirlpools, saunas, showers, and cool mist rooms. Robes, towels and sandals, are provided and vanity areas are equipped with hair dryers, facial and spa products, and more. Swimsuits are optional in the spa areas.

After you’ve enjoyed the spa amenities, your therapist will meet you in the lounge where you are welcome to enjoy an assortment of flavored waters, teas, and fresh fruit. He or she will escort you to your treatment room where you’ll have a moment to settle in, and then unwind with your treatment. Our nail care rooms have multiple chairs, but all other treatment rooms are private.

Please note that at Burke Williams we are committed to providing our guests with a comfortable, professional service that meets only the highest standards of the industry. It is our goal to create and maintain an environment in which both our guests and our employees always feel respected, valued, and safe. Our massage therapists are trained to ensure that every guest is properly and modestly draped at all times throughout his or her massage. Massage is not performed on the breasts, stomach, buttocks, or inner thighs.

Once your spa treatments are finished, we encourage you to use the spa amenities, rest in the quiet room, or enjoy the lounge. Our Guest Experience agents at the front desk will be ready to help you check out and transition back to reality at the end of your experience.